If you only see this issue occurring in your home, an office, school and any other kind of managed network, it’s probably because of some firewall rule that’s prohibiting the browser from establishing the required connections. Method 2: Dealing with the 3rd party firewall interferenceĪs it turns out, the issue can also occur due to some kind of network issue caused by your 3rd party firewall or security suite. If you’re still encountering the same Error setting up player: invalid license key issue, move down to the next potential fix below. After you do this, restart your computer and see if the issue is resolved at the next computer startup.While you’re on this menu, you can also modify the timezone to the correct value by clicking on the Change timezone.Then, move over to the Time box and set the appropriate time according to the timezone that you live in. Next, use the Date & Time menu to access the calendar and select the appropriate date.Once you’re inside the Date & Time window, go to the Date and time tab and click on Change date and time.Once you see the Run window, type ‘timedate.cpl’ inside the text box and press Enter to open up the Date and Time window. Press Windows key + R to open up a Run dialogue box.Note: The guide below is universal and will work regardless of the Windows version that you’re using. Here’s a quick guide on setting up the correct time, date & timezone on your computer: If you’re encountering the ‘Error setting up player: invalid license key’ when trying to play videos embedded with JW player, it’s probably because of the date & time differences between your computer and the server it’s trying to connect to are too much. This is confirmed by a lot of affected users as well as by JW support. This can either be done natively from your browser’s settings or via a cleanup app like Ccleaner.Īs weird as this might sound, a lot of users have confirmed that this problem can very well be caused by an improper time & date. ![]() In this case, you should be able to resolve the issue by clearing the cache and cookies of your browser.
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